Virtual Practice Management: All You Need to Know

Chris Bateson
3 min readJun 4, 2021

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Thanks to the continued evolution of technology, the world has come a long way from where it was, say a few decades ago. Perhaps the most profound change has been observed in the healthcare industry, where we are slowly making our way to a virtual future. Yep, today patients are getting consults with their doctors online, their medical records are being generated and maintained online, and so much more. Now, to navigate such profound change, hospitals, clinics, etc. need some tools, such as virtual practice management solutions.

Virtual practice management solutions, which help integrate technology across a healthcare facility’s overall workflows, have quickly grown to become exceptionally important in the sector. It is, of course, owing to the world of benefits they bring to the table: automating front-desk tasks, decreased scope of error, reducing waiting times, and so much more. So far, so good, yes? Indeed. However, for these virtual practice management tools to be able to do their jobs effectively and as intended, there are some factors and elements that are indispensable. Some of them have been listed below for your benefit:

  1. Digital patient registration: Allowing patients to share their required information with you via digital means is a substantial improvement over the archaic, pen and paper form method. With online registration, you can ensure the data is received ahead of the appointment, which helps save time and cuts down on waiting times for everyone involved.
  2. Online scheduling: It doesn’t matter if you are fixing up schedules for online or in-person visits; just make sure that your virtual practice management solution includes the provision to do so online. Besides the convenience of being able to schedule appointments from wherever one may be, this functionality also offers up-to-date information about doctors’ schedules and availability, thus also offering transparency.
  3. Telehealth visits: A virtual clinic is quite incomplete with the functionality to enable telehealth visits. This is because not only does telehealth allow patients to consult doctors and other healthcare professionals virtually, but is also substantially more convenient. Not to forget, it also helps save time, be it in the case of issues that do not need instant medical care and even ones that do. Telehealth can help doctors guide patients through critical situations till they can receive the required care in person.

It is abundantly clear to see that virtual practice management is an absolute boon to the healthcare industry at any given time. However, it has been rendered even more important in the times of COVID. But be warned, before you set off on your medical practice management software development project, it is important to be aware of some of the challenges you are likely to face. First, there’s resistance to technology, especially among older people. Then there’s also the fact that not everyone is comfortable using new-age tools like messaging apps, apps, virtual clinics, etc. Some people are not entirely comfortable with the concept of virtual consults, especially if it may concern a rather sensitive medical problem. These are some of the handful of issues that pose a challenge to the increased adoption of virtual medical solutions. Hence, be sure to have a plan to address them as well.

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Chris Bateson
Chris Bateson

Written by Chris Bateson

Quality Analyst with more than 10 years of enterprise software product quality assurance experience. Stay updated with News & Trends in Business & Tech Space.

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